How may I direct your call?

Chiquita Palacios answers a call Sept. 7, 2010, Eielson Air Force Base, Alaska. Once a call is answered Mrs. Palacios finds out who or where they are trying to call and then directs them. Mrs. Palacios is a switchboard operator in the 354th Communications Squadron. (U.S. Air Force photo/Senior Airman Willard E. Grande II)

Chiquita Palacios answers a call Sept. 7, 2010, Eielson Air Force Base, Alaska. Once a call is answered Mrs. Palacios finds out who or where they are trying to call and then directs them. Mrs. Palacios is a switchboard operator in the 354th Communications Squadron. (U.S. Air Force photo/Senior Airman Willard E. Grande II)

Chiquita Palacios checks the quick reference list Sept. 7, 2010, Eielson Air Force Base, Alaska. The quick reference list has all the most requested numbers on an easy to read sheet; the operators have most of those numbers memorized. Mrs. Palacios is a switchboard operator in the 354th Communications Squadron. (U.S. Air Force photo/Senior Airman Willard E. Grande II)

Chiquita Palacios checks the quick reference list Sept. 7, 2010, Eielson Air Force Base, Alaska. The quick reference list has all the most requested numbers on an easy to read sheet; the operators have most of those numbers memorized. Mrs. Palacios is a switchboard operator in the 354th Communications Squadron. (U.S. Air Force photo/Senior Airman Willard E. Grande II)

Monica Lee looks up a phone number Sept. 7, 2010, Eielson Air Force Base, Alaska. Base operators have a large computer database filled with almost every phone number on Eielson, and do their best to direct people where they need to go. Mrs. Lee is a switchboard operator in the 354th Communications Squadron. (U.S. Air Force photo/Senior Airman Willard E. Grande II)

Monica Lee looks up a phone number Sept. 7, 2010, Eielson Air Force Base, Alaska. Base operators have a large computer database filled with almost every phone number on Eielson, and do their best to direct people where they need to go. Mrs. Lee is a switchboard operator in the 354th Communications Squadron. (U.S. Air Force photo/Senior Airman Willard E. Grande II)