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Thank you for your interest in the Care Team program! 

Contact your Airman and Family Readiness Center (377-2178) or careteams@eielson.af.mil for more information or to sign up for the next available training.

Please read the Training Read Ahead; a working understanding of this material is required .

We look forward to working with you!

tabOverview 
CARE TEAMS are families helping families in specific crisis situations (e.g. serious injury or death). Care Team members are trained to help others in crisis--emotionally and practically. 

Care Teams are compassionate volunteers from the whole Air Force Family (family members, active duty, civilians, contractors & guardsmen) to help the entire Air Force Family (civilians, contractors, families & single Airmen).

Care Teams are a new initiative from Pacific Air Forces and Eielson is developing the program. Here are some basic answers to frequently asked questions
tabWhat does a Care Team do? 
· Answer phones, screen calls and visitors
· Arrange help with household matters, reschedule appointments, run errands, and provide meal support
· Babysit or make temporary childcare arrangements
· Keep a log of your questions for the Family Liaison Officer (FLO) or Unit Commander
· Provide transportation and/or accompany family to local medical/rehabilitation facility
· Assist visiting family members and friends with installation access and/or lodging
tabWhat a Care Team does not do 
· Make funeral arrangements
(i.e., handled by FLO and unit)
· Provide information about benefits or entitlements
(i.e., handled by the FLO and unit leadership)
· Offer any type of counseling
Care Team volunteers are not trained as grief counselors. Rather, they provide help and comfort.
tabIf my family is in a crisis like this, does a Care Team have to visit? 
No, it is optional. You will be asked if you wish to receive this support, which is provided by the unit or wing. If you accept, a small group of trained Care Team members, composed of spouse volunteers, will be sent to assist and support you and your family for about 72 hours to 2 weeks until extended family arrives. Regardless of whether you accept or decline a Care Team, your family will still receive assistance from the unit and others.
tabCan I request friends to be part of my Care Team? 
Yes. Have your friends contact the Airman & Family Readiness Center to attend Care Team Training.
tabI want to help other families. How do I become a Care Team Volunteer?  
Contact the Airman & Family Readiness Center (A&FRC) at 377-2178 and you will be scheduled to receive Care Team Training.
tabWhat is a Hospitality Team? 
A Hospitality Team does not come into contact with grieving family but assists them by doing things like walking the dog, mowing the lawn and bringing meals.
tabFAQs 
Access more questions and answers on pages 4-7 of the Training Read Ahead material.  Click the link at the right for Training Read Ahead.

 Inside Eielson AFB

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tabRESOURCES FOR CASUALTY ASSISTANCE
Air Force Family Programs
Contact Eielson's A&FRC for on-going programs & services (377-2178)

Military OneSource:
www.militaryonesource.com
1-800-342-9647 or 1-888-774-1361
Assistance to Airmen and Families with personal finances, emotional support during deployments, relocation information, resources needed for special circumstances, or private counseling in the local community 24/7

Air Force Wounded Warrior Program (AFW2)
1-800-581-9437
wounded.warrior@randolph.af.mil
If you are or the family member of a wounded warrior, a consultant can help you understand what benefits, resources and support are available to you.

Air Force Casualty Services
1-877-353-6807
Surviving family member of a retired Air Force member residing in the United States, receive personal assistance in applying for eligible benefits on their behalf by contacting:

Department of Defense's Military Homefront
www.militaryhomefront.dod.mil

Department of Veteran's Affairs
www.va.gov

Tragedy Assistance Program for Survivors (TAPS)
www.taps.org
1-800-959-TAPS (8277)
tabImportant Care Team Documents

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