Finance process moves to AFFSC

  • Published
  • By Airman 1st Class Jaclyn Scott
  • 354th Fighter Wing Comptroller Squadron
EIELSON AIR FORCE BASE, Alaska --  The Air Force is transforming its Financial Management operations military and travel payment processes to the Air Force Financial Services Center Ellsworth Air Force Base, S.D., on Feb. 27., the largest change in Financial Management's 60-year plus history.

The change will help to provide more effective and efficient financial services, which will be achieved by consolidating the local Financial Service Offices "behind the scenes" military and travel pay processes into one central and very large operation at AFFSC. Other major commands such as Air Education and Training Command and United States Air Force Europe have already successfully cut over.

Finance personnel will continue to provide service during the transition.

The stand-up of the AFFSC and workload transfer is just the first phase. The second phase begins with the Customer Contact Center. AFFSC will provide more options for customers to contact Financial Management personnel for assistance; including internet self-help service and international toll-free and DSN telephone numbers. 

As finance transforms from a traditional Financial Services Office to the AFFSC, Airmen will see fewer financial management personnel on base but will have more flexibility in obtaining service 24 hours a day, seven days a week. Base FSO walk-in service will remain for some processes, however, customers will be encouraged to use new service options when available.

The transition is designed to be seamless to customers, and bases that have already migrated their processing to the AFFSC have experienced very slight delays in making payments with minimal impact to operations or service to customers.

For more information visit the 354th Comptroller Squadron page located on the Air Force Portal. Additional information can be found at the AFFSC website also located on the Air Force Portal. Go to the 'Life & Career' Tab, click on 'Money - Finance Central', then select the 'Air Force Financial Services Center (AFFSC)' link.