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U.S. Air Force Senior Airman Desmond Thomas, 354th Civil Engineering Squadron fire and emergency services dispatcher poses for a photo November 7, 2023 at Fire Station 1 Eielson Air Force Base, Alaska. Every year the 354th Civil Engineer squadron fire and emergency services typically dispatch an average of 500 calls that can range from in-flight emergencies, ground emergencies, hazmat responses, emergency medical, and mutual aid calls. To prepare for these situations, the 354th fire and emergency services personnel must be certified in both Telecommunicator I and II. In addition to this training, the Emergency communications dispatchers also go through local certification and additional training requirements. (U.S. Air Force photo by Staff Sgt. Danielle Sukhlall)